John Keells Information Technology (Pvt) Ltd (JKIT), a fully owned subsidiary of John Keells Holdings PLC, Sri Lanka's largest conglomerate listed on the Colombo Stock Exchange, is a global IT professional services leader, transforming enterprises with cutting-edge digital solutions.

JKIT is a 100% cloud-native solutions provider, offering end-to-end digital transformation solutions in collaboration with global Principals like Microsoft, SAP, and Salesforce. Driven by a Cloud-first, Mobile-first and AI-first strategy, JKIT empowers businesses with innovation, agility, growth, and state-of-the-art security.

We invite applications from suitably qualified individuals for the post of Associate Consultant The selected candidate will report to the Consultant – Core solutions and Services.

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The Associate Consultant will be responsible for:
- Monitoring the helpdesk system, managing incidents and service requests, and resolving SuccessFactors/ESS login issues.
- Supporting HRIS operations, including SuccessFactors configuration, payroll configuration, system testing,



integration monitoring, license management, and system upgrade testing.
- Documenting client requirements, preparing user guides and knowledge base articles, and handling ad hoc reporting requirements.
- Conducting demonstrations, knowledge transfer sessions, and independently handling assigned service requests.

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The ideal candidate should possess:
- A degree or equivalent qualification (completed or final year) in Human Resources, Management Information Systems, or a related discipline.
- Hands-on experience with the SAP SuccessFactors user interface and basic knowledge of payroll processes.
- Prior HR experience of 6 months to 1 year will be an added advantage.
- Good communication skills in English and Sinhala.
- Strong analytical, problem-solving, logical thinking, teamwork, and research skills, with the ability to quickly learn new technologies and innovations.

If you’re up for the challenge, plea

📌 Associate Consultant (Italia)
🏢 150 Years And Beyond
📍 Italia