Summary
About us
Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do.
Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook.
An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.
Job Description
We are looking for a Global Retail Operations Intern to join our Retail Operations team in Milan.
How will you contribute?
As a Global Retail Operations Intern, you will support the execution of the Global Retail Operations strategy . Your key responsibilities will include:
- Maximize the adoption of our Retail operations and communications app (e.g. design checklists and communications, support end-users, collect feedback and propose actions, monitor KPIs).
- Maintain the repository of Retail policies and guidelines , propose updates, and monitor the answers’ relevance and adoption of the AI Retail Assistant.
- Manage the online presence of Bottega Veneta stores on search platforms like Google or Apple Maps (e.g.



create new listings for stores openings, keep online contents up to date).
- Optimize data reliability and actionability (e.g. deliver reports and ad-hoc analyses to push the adoption of best practices or new services, improve the impact of KPI communication).
- Ensure Omnichannel services’ best-in-class quality of service (e.g. animate omnichannel trainings, open and track tickets in collaboration with Kering Support, monitor omnichannel KPIs).
- Monitor innovation in Retail & Luxury, and support pilot projects (e.g. deliver a monthly Retail Innovation report, support AI for Retail projects).

Who are you?
- Enthusiastic about luxury fashion and retail, prior in-store experience is a plus.
- Eligible for 6 months curricular internship
- Detail-oriented, proactive, with strong communication skills and natural empathy.
- Proficient in English (written and spoken).
- Skilled in Excel, Word, PowerPoint, a

📌 BOTTEGA VENETA Global Retail Operations Intern (Italia)
🏢 Bottega Veneta
📍 Italia