What You'll Be Supporting Work From Home | Paid Training | Career Growth | Big Tech Project ID: 32341, 32344 Location: Greece (Remote – WAHA Option: All) Operational Site: TP Athens – Piraeus (PPP2) Interview Deadline: 18 June 2026 Training Start Date: 29 June 2026 Training: 14 days – 100% paid, from home Work Schedule: 09:00 - 21:00, Mon-Sun * Salary: €1045.72€ gross/month * Bonus: Up to €300 monthly performance premio About The Project You will support one of the world's most iconic brands— a global leader and member of the Big Five American technology companies. This is not just a support role— it's a structured career path. The department actively promotes growth from Tier 1 to Tier 2 and across other products, making internal progression a core requirement for Central European language markets. Your Role As a Customer Care & Technical Support Advisor, you will deliver premium customer experiences via: * Inbound calls * Chat * Email You'll guide customers through technical and account-related topics while representing a world-class brand known for excellence.



Contact Drivers English * ID (forgotten password, password reset) * Battery life & performance * Mail issues * Misrouted calls Italian * Battery performance optimization * Account access & credential recovery * Locked devices & regaining access * Hardware service arrangements * Device updates * Data saving & migration * App support * Audio & network troubleshooting * Account & billing issues related to digital stores (apps, movies, music) Working Hours & Schedule * Operating Hours: 09:00 – 21:00 * Schedule: Monday to Sunday (rotational shifts) Training & Nesting * Training Duration: 14 days (fully paid, remote) * Nesting Period: 1 week * Full call volume with enhanced guidance * Internal assessment at the end * Clear validation milestones and real promotion opportunities Skills & Competencies Mandatory * Italian C1 & English B2 * Significantly advanced PC knowledge * MS Office proficiency Typing & Assessment

📌 Italian & English Technical Support Advisor (Italia)
🏢 Business Intelligence Sales Consultants
📍 Italia