Job description TOD'S Group represents the excellence of Made in Italy. It has roots in the tradition of Italian craftsmanship and a heritage of values that characterises its vision: passion for craftsmanship, absolute quality and timeless style. Assistant Store Manager is central for the store and fundamental in providing support to the Store Manager. Indeed, you will be acting as a guide for the instore Team, in order to lead it to the correct management of the store, but also as a mentor of new Sales Assistants. You are a Tod ́s Ambassador promoting our Company Values. Main tasks 1 Team Focus * Manage, develop and motivate the team in the daily activities giving continuous feedback, to create Team (safeguarding and promoting respect and collaboration between colleagues, mediating any quarrel that may arise within the team by group coaching or one-to-one meetings) * Communicate clearly,



correctly and courteously with Colleagues regarding different languages to establish a mutual trust and a strong relationship 2 Customer Focus * Cultivate a relationship with Clients through an active and continuous presence on the shop floor and by providing a unique experience in line with the brand philosophy, the corporate image, and communication and CRM guidelines. * Communicate clearly, correctly and courteously with Clients regarding different languages to establish mutual trust and a strong relationship * Guide sales operations ensuring that both client service and selling ceremony are compliant with Tod's values and guidelines with the aim to provide a special Client experience * Support Store Manager in the organization of the events with the aim of introducing new customers to Tod's Group and increasing loyalty 3 Product Focus * Collaborate with Store Manager to set targets that are based on established KPI's * Ensure that high standards and guidelines are maintained in the store (from assembling and dismantling visual displays to keeping boutique organized, clean) * Ma

📌 Assistant Store Manager Hogan Milano (Italia)
🏢 TOD'S Group
📍 Italia