Experteer Overview In this role you will oversee Hospitality & Soft Services across Richemont's offices and boutiques in Italy and Greece, ensuring high-quality service and alignment with Richemont standards. You will manage contracts, budgets, and performance KPIs while driving digital process improvements and ServiceNow integration. You'll lead cross‐functional teams, coordinate with landlords, and contribute to project work that enhances office and boutique operations.
Retribuzione / Benefits Manage hospitality and soft services across offices and boutiques, including contracts, budgets, and KPI tracking
Coordinate with landlords and office management on operational matters
Develop hospitality methodologies aligned with Richemont standards and drive digitalization initiatives (visitor management, car fleet)
Ensure ServiceNow integration across sites for department services
Supervise reception and mail/shipping services
Integrate hospitality and soft services in office and boutique projects




Oversee implementation of new office processes and tailored boutique soft services
Manage budgets (Capex & Opex) for Hospitality and Soft Services; handle PO, payments, and deadlines
Responsabilità Degree in Business Administration, Hospitality, soft services Management, or related field (preferred)
5 years of experience in hospitality/soft services management; 3–5 years in a managerial role
Experience in a multinational environment; luxury industry preferred
Administrative, financial, and basic accounting competence
SAP proficiency (PO, GR, invoice control, supplier master data) and Microsoft Office Suite
Fluent English (written and spoken)
Strong organizational and planning skills; service‐oriented mindset
Proactive, change‐management mindset; strong communication and leadership abilities #J-18808-Ljbffr

📌 SAP Operation Manager (Italia)
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📍 Italia