Experteer OverviewAs part of Generali Operations Service Platform (GOSP), you will support Managed IT Services focused on critical financial applications. Interessato/a a questo ruolo? Può trovare tutte le informazioni pertinenti nella descrizione qui sotto. You will help sustain IT infrastructure, coordinate tasks with cross-functional teams, and drive improvements in availability and performance. This role sits at the intersection of customers, GOSP teams, and vendors, shaping IT operations and project execution. It offers the chance to contribute to innovation and digitization in a large multinational insurer. You will work in a fast-paced, results-driven environment with a strong focus on SLAs and customer value.Retribuzione / BenefitsDaily IT resource operations with health checks and incident/problem management within SLAsProactively ensure high system and infrastructure availabilityMonitor performance and capacity; develop status reports and trend estimatesTroubleshoot application incidents; manage customer-GOSP interactions for evolutions and defectsWrite and maintain scripts to improve efficiency and reduce manual tasksSupport design and implementation of solutions to meet business needs; monitor day-to-day project tasksCoordinate activities to develop Statements of Work for new projects and opportunitiesIdentify enhancements and analyze further business opportunitiesResponsabilitàMaster Degree in Computer Science, Engineering or equivalentBroad technical skills with emphasis on generic capabilities rather than specialized verticalsStrong programming skills; xrdztoy proficient with MS Office; advanced Excel; DB query language knowledgeKnowledge of finance concepts (plus)Fluency in English and Italian; second foreign language optionalStrong learning agility; autonomous and proactive work styleTeam-oriented, humble, flexible, hands-on problem solverResilience in a demanding environment; genuine passion for innovationStrategic thinking; good public speaking an

📌 Remote IT Systems Engineer (Italia)
🏢 Experteer Italy
📍 Italia