Today, we are building a complete financial platform designed to empower people and concretely improve their lives.
Joining our team means stepping into a critical role with the authority and responsibility to drive significant business outcomes and shape the strategic trajectory of the company and the industry.
We are powered by a culture of ownership, relentless execution, and strategic foresight. We are brave in our approach, making courageous decisions and tackling challenges head-on, underpinned by a deep sense of responsibility for sustainable, ethical, and long-term success.
As our Head of Wealth Operations , you’ll play a key role in operationalizing and scaling the delivery of our B2B wealth coaching service, ensuring quality, efficiency, and growth.
This is an opportunity to lead within a high-growth, constantly evolving environment – a challenge perfectly suited for an executive ready to navigate and shape change at scale and contribute to something bigger. Operationalize the channel - Design, implement, and continuously improve the processes, workflows,



and tools that enable our team of financial coaches to deliver high-quality coaching at scale.
Build and lead the team - Hire, onboard, train, and manage a growing team of financial coaches and trainers. Define the training model and build internal capabilities to reduce dependency on external providers.
Own operational KPIs - Define and monitor the metrics that matter — NPS, number of coachings delivered, team capacity, and productivity.
Ensure service quality - Translate regulatory and compliance requirements into operational processes, scripts, workflows, and controls — enabling the evolution of the financial training model.
Partner with Business & Tech - Collaborate with the Growth and Tech teams on CRM setup and tooling to support service delivery and client management.
We are seeking a proven leader with a distinguished track record of success in driving strategic initiatives and achieving significa

📌 Head Of Operations (Italia)
🏢 Satispay
📍 Italia