Experteer OverviewIn this role you support SimCorp Sofia clients and internal systems, ensuring reliable application management, infrastructure stability, and efficient IT services. You will collaborate with cross‐functional teams to set up environments, manage migrations, and provide reporting and BI insights. The role blends client‐facing service with hands‐on IT operations across on‐prem and Azure environments. You will contribute to a growth‐minded, people‐centred IT function that enables client success and business continuity.Retribuzione / BenefitsServe as the go‐to expert for SimCorp Sofia clients across application management, SaaS environments, and scheduler monitoringPerform technical analysis for new clients and projects and contribute to pre‐sales activitiesFacilitate client installations, migrations, and upgradesSupport VPN and client connectivity and assist with SimCorp Sofia Business ServicesCollaborate with development and consulting teams to set up and maintain test environmentsDeliver business support services,



including reporting and Microsoft Power BI solutionsManage SimCorp Italiana's IT systems including domain/Active Directory, on‐prem and Azure virtual infrastructure, and VMsOversee hardware/software assets and ensure robust backups, BCDR, and disaster recovery strategiesAdminister network services such as DHCP/DNS, switches, VLANs, and Wi‐FiHandle IT supplier relationships, contract management, and performance oversightProvide internal IT support to resolve hardware and software issues quickly and effectivelyResponsabilitàBachelor in Computer Science or related fieldExperience with xrdztoy SimCorp Sofia administration, Citrix, MS Azure, networking, MS Office administration, and scripting (VBS, PowerShell)Extensive knowledge of hardware, TCP/IP, Windows Server, Active Directory, and client‐server architectureProficiency in EnglishStrong collaboration and problem‐solving skillsFamiliarity with IT security and business continuity concepts (pref

📌 IT Customer Success Expert (Italia)
🏢 Experteer Italy
📍 Italia