Amazon's global last-mile operation is always evolving. As a Process Improvement Manager, you'll streamline and elevate our processes. You'll work with management teams to help us meet a number of operational goals, touching on topics including customer service and productivity. Key job responsibilities Plan and implement continuous improvement initiatives designed to innovate the driver experience and make our processes more efficient
Audit processes for compliance and work to close any gaps
Analyse feedback and use data to own and implement process improvements at the site
As a Process Improvement Manager, you'll be at the forefront of making Amazon's logistics better - which means improving safety, productivity, and quality. Another part of your role will be recommending changes and using your project management and stakeholder management skills to put new processes in place.
If needed, you will carry out analysis at other local or national sites.



On top of dealing with productivity and safety, you'll have the opportunity to share best practices and ideas with our EU network. In this role, you'll use data to drive improvements and continue to grow our shipping capabilities.
A degree in business, supply chain, transportation, economics or a technical field
Relevant experience in using data or anecdotal evidence to influence business decisions
Preferred qualifications are not required to apply for a position at Amazon. Experience in Lean, Six Sigma and Kaizen techniques
Minitab, JMP, MS Excel and MS Access)
Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.

📌 Graduate Continuous Improvement Manager (Italia)
🏢 Amazon
📍 Italia