Experteer Overview In this role you will manage the full accounts receivable and invoicing cycle, ensuring accurate order handling and timely billing. You'll collaborate with factories and stakeholders to resolve issues and drive customer satisfaction in ABB's Robotics arm, in a hybrid setup. You'll work in a fast-moving, innovation-driven environment shaping financial processes and supporting cross-functional teams. This position offers growth within a global leader at the intersection of robotics and automation.
Responsibilities Manage accounts receivable and end-to-end invoicing process from order verification to invoice issuance
Coordinate order confirmations with factories and request clarifications or changes
Create and manage sales orders from quotation to delivery and invoicing
Monitor order status, verify deliveries, and follow up on delays
Issue invoices and oversee the billing cycle; monitor receivables and collections
Handle declarations of intent and customer plafond, reconcile accounting records




Resolve customer inquiries promptly and support escalation when needed
Identify process improvements from customer inquiries to enhance experience
Qualifications Degree in Economics, Business Administration, or a comparable administrative field
Minimum 3 years of experience in similar roles (order management, customer support, invoicing)
Solid knowledge of customer service principles and accounting basics
Good knowledge of MS Office tools
Good knowledge of SAP
Proficiency in English and Italian (written and spoken)
Agile and proactive mindset; team-oriented
Collaborative, solution-oriented communication skills
Benefits Flexible working hours
Hybrid work options
Wellbeing support for employees and families
Welfare plan with personalized services
Canteen or meal vouchers provided
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📌 Order Handling (Italia)
🏢 Altro
📍 Italia