Join Our Team at HuFriedyGroup – Innovating Excellence in Dental Instrument Manufacturing
HuFriedyGroup is a leading manufacturer of dental instruments and infection prevention products. Our 10,000‐plus products, hand‐crafted by highly skilled artisans, are known for their precision, performance, longevity, reliability, and quality. To help dental professionals be The Best in Practice, HuFriedyGroup provides a unique combination of world class products, value‐added services, clinical education, and dental community platforms that result in superior clinician performance and enhanced safety for dental professionals and their patients. Working at HuFriedyGroup is so much more than a job, as every employee has a part in driving and supporting the organization's inspirational vision to be a global force in advancing dental performance through Best‐In‐Practice dentistry that improves lives around the world.
Job Purpose
This position will be based in Milan (Italy) and is part of the International Customer Service Team.



The role is responsible for managing customers across various EMEA countries, providing end‐to‐end support throughout the order management process for HU‐Friedy products. The employee serves as the single point of contact for Customers, sales representatives, and other company departments. The position will accomplish all functions associated with Order to Invoice processes.
Essential Duties and Responsibilities
Responsible for end‐to‐end customer support.
Provide support throughout the order management process as the single point of contact for customers and sales, handling all functions associated with a customer purchase order.
Drive the resolution of product, shipping, and service disputes and elevate customer issues when appropriate, following repair and returns orders.
Answer product‐related questions and/or transfer calls to the appropriate department.
Drive the order management process to ensure corporate and departmental objectives are met timely a

📌 Customer Service Internship (Italia)
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📍 Italia