Join us on a journey of endless possibilitiesAt Strada , possibility isn't just a promise – it's the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.With the support, resources, and opportunities we provide, you'll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.Learn more at ResponsibilitiesExecute complex post-payroll transactional activities, including accounting reconciliation, legal reporting authorization and review, and payroll cycle checklistsManage annual payroll events and ensure timely and accurate deliveryLead system and application upgrade testing (e.g. HRSP, EMR),
ensuring proper validation and issue resolutionOversee the implementation of Change Requests (CR), ensuring alignment with business needs and system requirementsParticipate in and lead projects aimed at improving customer satisfaction and overall business performanceProactively identify solutions to resolve issues, enhance customer service, and improve operational efficiencyLeverage Senior SME expertise to design and implement standard payroll services and Payroll Control Center (PCC), in close collaboration with Horizon and Service ACE teamsSupport the Payroll Manager in their role as Local Service Delivery Manager (LSDM), managing complex customer inquiries and escalationsCoach and support Senior Customer Management Associates and Specialists in resolving complex client requestsCoach and support Senior Data Management Associates and Specialists in handling complex data calculations and issuesManage legal and regulatory compliance processes r
📌 Payroll Lead (Italia)
🏢 Strada Global
📍 Italia
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