The Opportunity Il suo CV è pronto? Se sì, e se è convinto/a che questo sia il ruolo giusto per lei, si candidi il prima possibile. As a Technical Product Manager for Observability, you will lead the vision, roadmap, and delivery of Agoda's observability platforms. You'll collaborate with engineers, SREs, and data scientists to strengthen our ability to detect, prevent, and resolve production issues faster—leveraging data and AI to drive smarter, more proactive monitoring. This is a high-impact role that shapes how Agoda builds reliable, scalable systems powering millions of traveler experiences every day. In This Role, You'll Get To: Own the full product lifecycle for observability platforms—from concept to delivery and continuous improvement. Define the vision for anomaly detection, tracing, and visibility systems that accelerate detection and recovery. Partner with engineers, SREs, and product teams to identify reliability pain points and prioritize impactful solutions. Balance product velocity with technical debt and operational risk, working closely with senior engineers.



Define and track key metrics to measure platform impact. Collaborate with data scientists to apply ML/AI techniques. Communicate effectively across all levels—especially during complex or time-sensitive situations. Demonstrate strong leadership, organization, and execution skills to drive initiatives from concept to launch. Stay current with industry trends in observability, SRE, and ML-driven monitoring, and apply them at Agoda. What You'll Need to Succeed: 3+ years of technical product or program management experience in a fast-paced environment. 5+ years of technical experience/familiarity with observability, reliability, or production excellence domains (e.g., monitoring, tracing, incident management). Strong product management and communication skills, with the ability to influence without authority across technical and business teams. Proven ability to define vision and strategy, set cle

📌 Technical Product Manager, Observability Domain (Italia)
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📍 Italia