Job Description Dato l'elevato interesse per questa posizione, la preghiamo di candidarsi tempestivamente se il suo profilo è in linea con il ruolo. The Technical Sales Representative is responsible for assisting the Area Sales Managers with calling on prospective customers/target accounts and evaluating and providing technical support to Key, New and Existing account customers. In this role, you will cover all the Puglia area. Responsibilities Ensure customer quality and service expectations are met. Support customers with plant audits, trouble-shooting, general technical support and process development. Eliminate or reduces customer complaints. Help achieve or exceed sales and margin goals. Help increase volume growth. Communicate extended product knowledge in wood, Attend coatings seminars and trade shows pertinent to sales/marketing. Manage product trials at designated customer facilities. Support national accounts specifications approval process. Maintain contact with laboratory on current technical issues. Work closely with the laboratories.



Assist with equipment installation and various line or equipment modifications/adjustments. Conduct technical training seminars at customers' facilities. Evaluate product complaints and decides the best way to resolve problems. Assist customers in preparing paint specifications to meet product applications. Troubleshoot on-line technical problems such as correcting batches and formulation of products. Advise customers of product line changes and improvements. Maintain expertise in product finishes equipment use and surface preparation. Assist customers with product inventory control/re-ordering. Train customers on product knowledge and application methods. Assist Area Sales Managers by preparing samples, panels, etc. for presentations. Maintain customer technical service issues on file for follow-up. Qualifications At least 5 years of experience in technical support for coating products, preferably in the wood industry. Go

📌 Senior Technical Services Representative (Italia)
🏢 Altro
📍 Italia