Are you looking for whats next? Were a global technology and services leader that powers the brands of the future. We help well-known brands the ones you use every day improve their businesses with technology and integrated solutions in over 70 countries. Prima di candidarsi per questo ruolo, la preghiamo di leggere le seguenti informazioni su questa possibilità, riportate di seguito.
If you're looking to grow and be inspired, as a Customer Service Representative in Portugal. You will ensure that performance goals are met across all operations while meeting client expectations for operational excellence: high targets in quality, efficiency, and customer journey improvement.
Career growth and personal development We provide all the training, tools, and support you'll need to succeed in this role. You'll also have access to development programs and specialized courses to help you build the career you've always envisioned.
What you will do in this role As a Customer Service Representative , you will:
- Assist viewers through phone and/or chat with their inquiries.




- Provide account and application support, including questions related to software functionality.
- Troubleshoot technical issues, such as system configurations and network settings.
- Deliver accurate and real-time answers to inquiries.
- Contribute to building brand engagement for our clients.

Your qualifications You'll excel in this role if you:
- Have a high level of Italian and English (oral and written).
- Are passionate about the entertainment and media industry .
- Possess excellent communication skills with a strong sense of empathy and teamwork.
- Are familiar with digital streaming services and devices.
- Have a positive and solution-driven attitude.

What's in it for you In this role, we offer benefits to support your unique lifestyle:
- Full-time employment with indefinite contracts (negotiable based on experience and client needs).
- Competitive salary and performance-based bonuses.
- Referral

📌 Italian and English (Italia)
🏢 Cross Border Talents
📍 Italia