Experteer Overview In this role you will lead the Invoice to Cash collections and dispute management for key accounts within the Global Services Finance team. You will drive cash flow, optimize DSO, and manage high‑value portfolios, while guiding disputes and revenue integrity. You will collaborate with cross‑functional partners and provide senior‑level insights to leadership. This is an opportunity to shape end‑to‑end processes in a global healthcare setting with a focus on efficiency and customer value.Retribuzione / Benefits
- Own strategic management of customer collections and open receivables for complex, high‑value accounts
- Influence payment behavior to optimize cash flow and mitigate credit risk
- Lead KPI performance against SLAs and drive corrective actions
- Perform AR forecasting, trend analysis, and root cause analysis for proactive portfolio management
- Provide senior oversight on Sales Order Releasing within defined authority
- Manage end‑to‑end dispute lifecycle for strategic accounts and act as Senior SME for complex disputes
- Oversee non‑disputed credits,



revenue adjustments, and reconciliation activities
- Provide guidance and lead negotiations to resolve disputes and protect revenue
- Identify and implement process improvements with leverage of technology and tools
- Support leadership with advanced analysis, executive‑ready reporting, and special projects

Responsabilità
- Bachelor in Accounting or related field (minimum)
- 4-6 years of relevant experience
- End‑to‑end Invoice to Cash process experience with emphasis on Collections/Dispute Management
- Strong customer engagement skills with internal and external stakeholders
- Ability to shape solutions and strategies for customer portfolios
- Advanced negotiation and communication abilities
- Ability to prepare foundational analysis for evidence‑based decision making
- Experience presenting results to senior leadership
- Change management skills (preferred)
- English fluency and proficiency

📌 c Ds Collection (Italia)
🏢 Experteer Italy
📍 Italia