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Job Description
The core responsibilities for this role are to serve as the main point of contact for the Southern Hub regarding service‐related commercial asks, maximize service sold at Point of Sale, and convert, renew, sell & upsell service offerings (implementation, post go‐live and value‐added services) covering the MMS portfolio from existing and prospective customers. The role maintains process adherence and meets revenue targets.
Your Responsibilities
Communication and close collaboration with Commercial and other teams – being the first point of contact for tender‐related requests regarding services.



Provide tender responses both descriptive and pricing. Escalation point for pricing discounts. Other teams such as Tender Management, Professional Services, Customer Success Management, Service Readiness, etc.
Perform direct service sales in the defined geographical territory for the entire MMS portfolio
Manage service sales call flow as a first point of contact for internal & external customers (phone & e‐mail)
Close provided leads into sale according to the process
For a list of segmented customers, identify, qualify, and close service sales and perform contract opportunity management according to the processes, systems and tools in place (BD Way of Selling by incorporating Customer Centricity and SalesForce.com into daily activities)
Arrange campaigns in collaboration with the commercial team
Prepare, present and negotiate customer proposals by phone and e‐mail, visit customer on an ad‐hoc basis
Provide existing customers revised agreemen

📌 Business Services Representative (Italia)
🏢 Bd
📍 Italia