Job Summary The IT Support Coordinator is responsible for supporting the day-to-day technology operations of Iniala Valletta, acting as the primary on-site contact for all IT-related matters.
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This role ensures the seamless performance of both guest-facing and back-of-house systems, providing first-line support, coordinating technical activities, and assisting colleagues across all departments.
With a strong focus on reliability and responsiveness, the IT Support Coordinator plays a key role in maintaining the integrity of systems and upholding the technology standards expected within a Forbes 5-star luxury hospitality environment.
Duties &, Responsibilities: Systems &, Technology • Act as the main point of contact for all on-site technology matters.
• Ensure the smooth daily operation of core systems.
• Coordinate and follow through on technical requests, ensuring timely resolution.




• Support system updates and improvements with minimal disruption to operations.
• Maintain clear and organised records of systems and equipment.
Network &, Connectivity • Oversee the performance and reliability of Wi-Fi and network access across the properties.
• Ensure secure and consistent connectivity in all guest and operational areas.
• Manage user access, including accounts and permissions.
• Uphold cybersecurity standards and respond promptly to any concerns.
Guest Experience • Deliver a seamless in-room and property-wide technology experience for guests.
• Support guest-facing systems, including Wi-Fi, smart TVs, and digital services.
• Respond to guest requests with efficiency, discretion, and 5-star service standards.
• Work closely with operational teams to resolve issues smoothly and promptly.
Colleague Support • Provide day-to-day IT support across all departments.
• Guide team members in the effective use of hotel s

📌 IT Support Coordinator... (Italia)
🏢 hosco_abroad
📍 Italia