MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years.

Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.

With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

We’re looking for an experienced automotive diagnostic specialist to support dealerships and repairers with complex vehicle issues

.

You’ll be the escalation point when others can’t fix it — helping reduce downtime and deliver first-time-right repair

s.

What you’ll

- do: Support dealerships and repairers on-site and remot
- ely

Diagnose and resolve complex electrical, electronic, and drivability fau
- lts

Use OEM tools (e.g. wiTECH, DiagBOX) for diagnostics, flashing, and parameterizat
- ion

Identify root causes using wiring diagrams and technical documentat
- ion

Support both individual cases and wider technical issues across fle




- ets

Create clear technical reports and case upda
- tes

Coach technicians and provide hands-on guida
- nce

Feed recurring issues into continuous improvem

ent
What you br

- ing: Strong experience in automotive diagnostics / technical support / workshop or field ser
- vice

Proven ability to fix complex electrical/electronic fa
- ults

Hands-on use of OEM diagnostic t
- ools

Confidence reading wiring diagrams and technical documenta
- tion

Experience working with workshops, engineering, or technical t
- eams

Ability to support and guide technic
- ians

Preferred: experience in field-based or multi-site support, multi-brand exposure with an OEM/importer technical support backgr

ound
Technical know

- ledge

Modern vehicle systems: powertrain, ADAS, body electr
- onics

Networks: CAN / LIN / Fl
- ex

RayDiagnostic methods: root cause analysis, guided diagnostics, fla

shing
La

- nguage

Working proficiency in English required (written and s

poken)
Additional infor

- mation:CCNL Applicabile: Contratto del Commercio Terziario e Distribuzione Servizi, Li
- vello 2RAL 36.000-40.

000 EUR

📌 Automotive Flying Doctor (Diagnostic Technician) (Italia)
🏢 Msx International
📍 Italia