Experteer OverviewIn this role you help accelerate diagnostic workflows by installing, configuring, and integrating lab automation and diagnostic IT systems at customer sites in Italy and across Europe. You will work closely with laboratory staff and cross-functional teams to ensure reliable system performance, empower users through training, and drive adoption of automation solutions. You’ll continuously analyze workflows to boost efficiency while upholding high quality and regulatory standards. This is a fast-paced, customer‑facing position offering meaningful impact on patient care and laboratory productivity.Retribuzione / BenefitsAid installation, configuration, validation, and integration of laboratory automation and diagnostic IT systemsProvide on-site and remote technical support and troubleshoot issues for system reliabilityDeliver training to laboratory staff and customers to ensure proficient system useAnalyze workflows to identify automation opportunities and improve efficiencyServe as a technical expert on automation solutions for customers and internal teamsEnsure regulatory compliance and maintain high quality during implementationsCollaborate with Sales, PMO, Service, and R&D to ensure project successMaintain thorough documentation and reporting of system activity, performance, and Continuous Improvement actionsResponsabilitàBachelor in Biomedical Engineering or related field; Master preferredExperience in laboratory automation or diagnostic systemsStrong knowledge of automated diagnostic systems, middleware, and lab workflowsProficiency with relevant IT systems, software tools, and diagnostic technologiesStrong communication and customer‑facing skills with effective training deliveryFluency in Italian and English; additional EU language (Spanish, French, or German)Flexibility to travel 50-70% across Italy or Europe and adapt work hoursRequisiti fondamentaliremote work arrangementcompetitive salary range 40,000-55,000 EURenhanced pension plan contributionsTicket Restaurantsupplementary health insurance#J-18808-Ljbffr

📌 Workflow & It Solution Specialist (Città metropolitana di Milano)
🏢 Experteer Italy
📍 Città metropolitana di Milano