01 ago
|
EDITION
|
Griante
ph3The Lake Como EDITION /h3 pNestled along the western shore overlooking the Bellagio mountains, The Lake Como EDITION combines striking design and Italian warmth with a sophisticated luxury lifestyle experience. Lake‑view rooms and suites, indoor and outdoor restaurants and bars, a unique floating pool, and a spa sanctuary deliver an unforgettable escape. /p h3Job Details /h3 pCategory: Property Leadershipbr/Location: Via Regina 41, Cadenabbia di Griante, Como, Italy, 22011br/Schedule: Full Timebr/Remote: Nobr/Position Type: Managementbr/Pay Range: €85,000.00 – 92,000.00 € /p h3Job Summary /h3 pFunctions as the strategic business leader of property operations and acts as General Manager in his/her absence. The role oversees Front Office, Spa/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management. The position works with direct reports to develop and implement the operations strategy, ensuring brand service strategy implementation, meeting target customer needs, maximizing financial performance, and ensuring employee satisfaction. As a member of the Executive Committee, the role develops property‑wide strategies to deliver products and services that meet or exceed brand expectations and provides a return on investment. /p h3CANDIDATE PROFILE /h3 h3Education And Experience /h3 ul li2‑year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in management operations /li li4‑year bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in management operations /li /ul h3CORE WORK ACTIVITIES /h3 ul libManaging Profitability and Departmental Budgets /b ul liManaging Profitability and Departmental Budgets /li liKeeps operations team focused on critical components to drive guest satisfaction and desired financial results. /li liEnsures all operational areas provide an atmosphere conducive to the overall guest experience. /li liReviews financial reports and statements to assess performance against budget. /li liEnsures capital expenditure funds address priorities outlined in the service strategy.
/li liWorks with direct reports to identify concerns and establish improvements in departmental financial performance. /li liStrives to maintain profit margins without compromising guest or employee satisfaction. /li liIdentifies and analyzes operational challenges, facilitating solutions to prevent recurrence. /li liCoaches and supports operations team to manage occupancy rate, wages, and controllable expenses. /li liReviews the Wage Progress Report, compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable. /li liDevelops an operational strategy aligned with brand business strategy and leads its execution. /li liExecutes key decisions to keep property progressing toward goals. /li liEnforces strict cost control practices, preventing avoidable expenses from non‑compliant behaviors and monitoring financial impact of operational discipline. /li /ul /li libManaging Property Operations /b ul liStrives to improve service performance. /li liCommunicates clear and consistent operational goals to achieve desired results continuously. /li liImplements brand and regional business initiatives, communicating follow‑up actions to the team. /li liEnsures core elements of the service strategy are in place to achieve desired results. /li liTours the building regularly, speaking with employees and guests to understand needs and assess opportunities. /li liEnforces strict adherence to company procedures and operational standards across all departments. /li liOversees staff housing, ensuring proper use, cleanliness, safety, and respect of shared spaces. /li liInitiates immediate corrective actions for misconduct or operational non‑compliance. /li /ul /li libLeading Property Operations Teams /b ul liEstablishes a vision for product and service delivery on property. /li liChampions the brand’s service vision and ensures alignment among property leadership. /li liEnsures employees are treated fairly and equitably.
/li /ul /li libManaging and Conducting Human Resources Activities /b ul liObserves employee service behaviors and provides feedback to individuals or managers. /li liHires operations management team members with strong expertise, creativity, and entrepreneurial leadership. /li liConducts annual performance appraisals with direct reports per SOP. /li liUtilizes an “open door” policy and reviews employee satisfaction results to address concerns. /li liStays knowledgeable of leadership talent within the property. /li liFosters employee commitment to excellent service, participates in daily stand‑up meetings, and models desired behaviors. /li liEnsures strict compliance with policies related to attendance, absence reporting, leave authorization, and conduct. /li liPartners with HR to guarantee timely communication of employee status in accordance with legal requirements. /li liEnsures managers reinforce policies daily and monitors compliance within teams. /li liAddresses and escalates cases of unauthorized leave or absence, ensuring proper disciplinary processes. /li liPromotes awareness among leaders of financial, legal, and operational consequences of non‑compliant behaviors. /li liEnsures full compliance with Italian labor law requirements, avoiding company risk. /li /ul /li /ul h3Compensation Benefits /h3 ul liGross Annual Salary: €85,000.00 – 92,000.00 (calculated pro‑rata when employment covers only part of the year) /li liHousing /li liBonus Marriott International /li liThe 13th and 14th month payments are included in the gross annual salary and accrued pro‑rata on the actual period worked. /li liTFR (severance) is an additional amount set aside during employment and paid at contract end. /li liTicket restaurants – meal vouchers (€8 net per working day) /li liAccess to Marriott Bonvoy program, offering exclusive employee rates at Marriott properties worldwide /li /ul pAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. /p /p #J-18808-Ljbffr
📌 Hotel Manager - The Lake Como EDITION (Griante)
🏢 EDITION
📍 Griante