Field Service Specialist – Rome Area
Our Italian Field Service Team continues to grow. Join us today and help shape the future
oneservice is the leading service provider, global and independent, specializing in life science, diagnostics and medical technology. On behalf of our partners, our goal is to provide excellent customer service. The company is ISO 9001 certified with offices in USA, Germany, UK and Switzerland.
We are looking for a highly motivated and committed individual willing to travel. The Field Service Specialist will install, maintain, repair and support instruments on all levels: hardware, software, and applications on various high‑tech platforms.
Primary Responsibilities
- Install, maintain, repair and support instruments on all levels HW, SW and applications
- Maintain and develop positive relationships with customers
- Assist in the development and maintenance of reference customers
- Assist in meeting/exceeding sales targets while maintaining high customer satisfaction
- Actively promote and sell Field Service products




- Utilize the oneservice Mobile Solution to input and provide information that will increase effectiveness
- Utilize all available tools such as Service Reports, Spare Part & Service Manuals, Partner Service Information, internal service information etc.
- Give active feedback to Sales, Global Product Support and your team/management
- Manage effective available time and resources
- Provide cross‑border/district/region support when required
- Positively represent oneservice in front of the customer, be a good example
- Ability to lift up to 50 lbs.

Primary Position Requirements
Education
- Technical and/or Scientific degree/education in Electronics, Engineering or Life Sciences with reasonable product knowledge in Life Science, Diagnostics or Medical Equipment and preferably Automation experience

Experience
- Minimum 3 years’ service and support experience in a comparable position within the after‑sales service business in Life

📌 Field Service Specialist (Italia)
🏢 Oneservice
📍 Italia