ph3POSITION SUMMARY /h3pThe resource will be part of the Front Office department and will perform the following tasks: /pulliWelcoming customers /liliAssigning rooms /liliProviding information or assistance to customers /liliManaging reservations /liliReceiving and handling customer complaints /liliAnalyzing and identifying customer needs /liliReceiving and sorting phone calls /liliFilling out forms and documents /liliContacting the various departments of the facility to meet customer needs /liliManaging payments and customer data in line with company policies /liliManaging guest complaints and needs /li /ulh3PREFERRED QUALIFICATIONS /h3pEducation: High school diploma or G.E.D. equivalent. /ppRelated Work Experience: Related work experience. /ppSupervisory Experience: No supervisory experience. /ppLicense or Certification: None /ppA fluent Knowledge of both Italian and English languages is required /ppAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.



Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. /ppWhen you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels Resorts, you join a portfolio of brands with Marriott International. bBe /b where you can do your best work,? bbegin /b your purpose, bbelong /b to an amazing global? team, and bbecome /b the best version of you. /p /p #J-18808-Ljbffr

📌 Front Office Agent - Sheraton Milan San Siro (Milano)
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📍 Milano