ppAt Tiffany Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future. /ppAs part of the Global Quality organization, the Quality Manager is responsible for leading quality performance across Fine Jewelry and Home Accessories operations in the US and Europe. The role combines production quality leadership, supplier quality oversight, preventive quality assurance, and team management to ensure product excellence, compliance, and continuous improvement across the value chain. /ppbProduction Quality Management /b /ppLead quality activities across internal and external operations to ensure products meet Tiffany Co. standards and applicable legal requirements. /ppOversee local inspection and control activities, ensuring effective execution and alignment with operational turn-time expectations. /ppMonitor quality performance through audits, KPIs, and reporting, and define improvement priorities to reduce defects and strengthen process consistency. /ppContinuously review quality controls and operating practices to improve reliability, efficiency, and product conformity. /ppbSupplier Quality Preventive Assurance /b /ppLead supplier quality oversight, including supplier evaluations, audits, process reviews, and performance improvement actions. /ppEnsure robust management of supplier CAPA and follow-up of non-conformities through sustainable corrective actions.



/ppDrive preventive quality assurance by assessing risks upstream across supplier capability, production readiness, specifications, and testing methods. /ppSupport root cause analysis and broader quality improvement initiatives in collaboration with global and cross-functional teams. /ppbTeam Leadership Cross-Functional Partnership /b /ppLead and develop a team of 8 employees, setting clear priorities and fostering a culture of accountability, collaboration, and continuous learning. /ppSupport recruitment, coaching, and capability building to strengthen team performance and engagement. /ppAct as a key quality partner to cross-functional stakeholders, including product development, manufacturing, and suppliers, to ensure quality requirements are realistic, measurable, and sustainable in production. /ppContribute to new product readiness by identifying quality risks early and supporting robust industrialization. /ppbProfile /b /ppEngineering degree or Master degree in quality/manufacturing or equivalent /ppMin 8 years of experience in production quality, supplier quality or a similar role /ppExperience within a luxury/jewelry goods or high-value manufacturing environment /ppFluent in English Italian/French as a preferred plus /ppAnalytical and Strong problem-solving skills /ppAbility to be flexible and adapt to changing priorities /ppAbility to build effective partnerships with suppliers and cross-functional teams. Very good communication skills and team spirit /ppStrong organizational and time management skills /ppWeekly travel required on external/internal manufacturing facilities /ph3Job Info /h3ulliJob Identification 63350 /liliJob Category Manufacturing /liliPosting Date 07/08/2026, 07:59 AM /liliLocations Milan Office /li /ul /p #J-18808-Ljbffr

📌 Quality Assurance Manager – W/M (Milano)
🏢 Tiffany
📍 Milano