**Our Mission** As the world’s number 1 job site**,** our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers. (Comscore, Total Visits, March 2025) **Day to Day** **Responsibilities**
- Assist new clients with their account set-up. Including making suggestions as an industry specialist, thoroughly explaining Indeed products & services, and giving an overall great first impression (a few boolean searches go a long way!)
- Manage brand new and existing client accounts, ensuring campaigns are hitting their strategic targets. You will monitor and manage employer content & recruitment advertising campaigns including job management, display advertising, and profile branding to ensure consistent product performance and delivery.
- Be an enthusiastic Indeed product specialist to best optimize clients’ accounts and set them up for success. Use Indeed data and your expertise in the recommendations you make to clients about their hiring needs. As a practical example, we’ve consulted with some of the largest clients in the world on where they should be opening their next office(s) by showing them the talent available in those markets.
- Collaborate with our Product, Operations, Search Quality, and Aggregation teams to troubleshoot problems, improve processes, and ensure client satisfaction by providing client feedback to our internal partners and translating their business needs into client solutions.
- Partner closely with the Agency Sales team throughout the customer lifecycle to prevent churn and ensure revenue retention and renewals.




- Manage and enhance primary client relationships from executive C and B-level to specific account teams including media planners, buyers, heads of Talent Acquisition, Hiring Managers, and Recruiters. **Skills/Competencies**
- 5+ years experience which can include: Industry (Recruitment, Staffing, Dot com/tech, HR Tech, Ad/Media Agency), B2B, Account Management.
- Learn quickly and exhibit tech savviness. Your curiosity and passion mean that you can get up to speed and have an impact from day one.
- Demonstrate relationship management, churn prevention, and client engagement skills while also understanding post-sale client lifecycle implementation and execution.
- Demonstrate ability to cultivate and foster relationships with your team as well as external and internal partners.
- Moderate experience examining data, trends, and client information to identify product or service growth opportunities.
- Experienced in addressing large audiences and delivering clear and composed communication about advertising campaign metrics to executive-level clients and decision-makers.
- Demonstrate ability to manage and retain accounts with up to $500k/1M in annual revenue per account.
- Fluent in written and verbal Italian and English




- Applicants must be authorized to work in Italy_ **Salary Range Transparency** Milan 48,000 - 65,000 EUR per year **Salary Range Disclaimer** The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits. **Benefits - Health, Work/Life Harmony, & Wellbeing** **Equal Opportunities and Accommodations Statement** Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. **Inclusion & Belonging**
Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we’re committed to the wellbeing of our employees and on a mission to make this the best place to work and thrive. We believe that fostering a diverse and inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity. We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerate

📌 Senior Client Success Specialist - Enterprise - Italy (Milano)
🏢 Indeed
📍 Milano