Company Description **MET Group**is an integrated European energy company, headquartered in Switzerland, with activities in natural gas and power, focused on multi-commodity wholesale, trading and sales, as well as energy infrastructure and industrial assets. **MET Group**is represented in 20 countries: Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Czech Republic, Croatia, France, Germany, Hungary, Italy, Poland, Romania, Serbia, Singapore, Slovakia, Spain, Switzerland, The Netherlands, Turkey and Ukraine. **MET**Group**is present in 32 national gas markets and 44 international trading hubs. The Group has a significant end-consumer presence in Belgium, Croatia, Italy, Hungary, Romania, Slovakia, Spain, and The Netherlands. **MET**Group**has 1100+ permanent staff. The company is owned 90% by MET employees and 10% by Keppel Infrastructure, a wholly owned subsidiary of Keppel Corporation *.
- Listed on the Singapore Exchange_ **Job Description**: - Competitor Analysis: Monitor how competitors interact with their communities and derive actionable insights to improve our strategies.
- Customer and Prospect Engagement: - Reach out to prospects and clients to drive sales conversions or encourage positive reviews on platforms like Google My Business, Trustpilot.




- Actively respond to and manage customer reviews and feedback across multiple platforms.
- Social Media Performance analysis and Direct Brand Communication: - Data Passionate: be focus on results and KPI monitoring (META adv, Google Ads & Analytics)
- Handle comments, inquiries, and direct communications from prospects and customers across social media and other brand touchpoints.
- Proactively address customer needs and anticipate potential crisis scenarios by maintaining a close ear to the community.
- Lead Nurturing through AI Tools: Manage AI-driven tools to engage and analyse leads effectively. Use insights to identify key strengths, weaknesses, and potential customer trends, proactively addressing client needs. **Qualifications**: - Passion for digital marketing, customer insights and curious about AI tools
- Basic experience in social media management, online marketing, or customer-facing roles is preferred but not mandatory
- High level of motivation to pursue a career in the digital marketing and AI field.
- Familiarity with tools like AI lead management platforms and customer analytics tools is a plus
- Fluent English and Italian Additional Information

📌 Digital Marketing Intern (Milano)
🏢 MET Group
📍 Milano