**MAIN RESPONSIBILITIES** Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Armani Hotel Milano standards. Meet and greet guests in a professional and efficient manner.
Ensure that mise en place levels are maintained accurately.
Responsible for delivering trolleys and trays to guests in their rooms according to standards as per HACCP system. Coordinate delivery food and beverage amenities to the guests’ rooms. Take guest food and beverages requirements promoting specials, recording preference and needs. Assure guest satisfaction is met throughout the meal experience by providing efficient and courteous service.
Co-ordinate the service of food and beverages together with the F&B; Manager or F&B; Supervisor efficiently and accurately.
Respond proactively to guest queries, ensuring that appropriate action is taken in the absence of Manager/Supervisor, followed by effective communication.
Prepare and present bills accurately.
Possibility to be transfer within the F&B; division accordingly to business needs divisions.



**QUALIFICATIONS AND EXPERTISE** Previous experience in similar and/or related fields in a 5* Hotel Reading, writing and oral proficiency in **English and Italian** Previous experience in similar or related positions Excellent communication and organization skills Able to work calmly & confidently under pressure **ADDITIONAL INFORMATION** **Employment Type**: Full-Time **Location**: Milan, Italy **Languages Required**: Italian, English (additional languages are a plus) **Contract Duration**: 6 months **Benefits**: - Meals provided in the staff restaurant
- Uniform and laundry service
- Exclusive discounts at Armani stores
- Access to corporate benefits via the company app Contratto di lavoro: Tempo pieno, Tempo determinato
Durata contratto: 6 mesi Vantaggi: - Assicurazione sanitaria
- Mensa aziendale Domande di preselezione: - Hai mai lavorato nel turno di notte? Esperienza: - chef de rang: 1 anno (Obbligatorio) Lingua: - inglese (Obbligatorio)

📌 Chef de Rang Room Service - Night Shift (Milano)
🏢 Armani Hotel Milano
📍 Milano