In this role, you will be responsible for direct interaction with our customers, providing proactive customer service, problem solving, and follow-up. Your daily activities will include shipment processing and monitoring, sharing key milestone updates with customers, and managing deviations for both import and export operations. **Scope and Main Responsibilities**: - Manage import and export processes in compliance with national, European, and international legislation, including rules of origin.
- Check and verify import/export documentation (invoices, Bills of Lading, AWB, DAU, EUR1, insurance documents).
- Execute booking and documentation procedures with clients and carriers.
- Collaborate with suppliers to effectively manage customers’ shipments.
- Ensure on-time shipment movements and smooth handling of all exceptions, respecting daily service level agreements and KPIs.
- Guarantee the accurate execution of all international import and export activities. **Qualifications**:



- Professional proficiency in Italian and English; additional languages are a plus.
- Minimum 3 year of operational experience in Ocean freight.
- Strong attention to detail and ability to work under tight deadlines.
- Customer-focused approach to problem solving.
- Experience in the shipping industry is an advantage.
- Knowledge of freight forwarding requirements, market dynamics, and regulations is an advantage.
- Experience with customs regulations for import and export is a plus. **Location**: Arcene (BG) - 12 minutes’ walking distance from the train station
**Working hours**: Full-time
**Work arrangement**: On-site Contratto di lavoro: Tempo completo Esperienza: - addetta/o alle spedizioni via mare: 3 anni (Obbligatorio) Lingua: - Inglese (Obbligatorio) Sede di lavoro: Di persona

📌 Spedizioniere - Operativo Mare (Arcene)
🏢 Euro Lanes
📍 Arcene