Grand Circle Corporation is in business to change the lives of our travelers, employees, and communities in which we work and travel. We’re the largest U.S. direct marketer of international travel, adventure and discovery for North Americans aged 50-plus and have served 1 million travelers since 1958. PROTECTED CATEGORIES (Law No. 68/99). / Categorie Protette (art.1 - L.68/99) FULL TIME OPERATIONS COORDINATOR based in Rome Office for our Land Tours Contract CCNL 3rd Level - start 1 year, if successful will turn permanent. 28.7 K Euro Gross Salary per year, increase based on merit. **Responsibilities**: - Book all services with local suppliers prior to start of the season (hotels, bus companies, restaurants, local guides, etc.) for all the groups.
- Handling administrative tasks such as: preparing all Groups documents, reviewing all Group and Guide travel expenses, collecting, and filing all end of trip documents
- Quality correspondence and inquiry response with Home Office in the USA
- Provide sales updates to suppliers on monthly/weekly basis
- Book and confirm all arrival and departure transfers (to/from airport)
- Cancellations of the services according to timelines
- Resolve quality issues and handle relations with suppliers (bus companies, restaurants, local guides, etc.)
- Use of internal systems GERT, TABLEAU, LOTUS NOTES **Requirements**:



- 2+ years’ experience in Travel & Tourism Business (Incoming Tour Operator Preferred)
- Fluent English written and spoken (Company official language: English)
- Good Knowledge of Microsoft Office package (especially Excel)
- Experience in working with computer databases
- Strong People Skills & Customer Care Oriented
- Self-starter who can respect deadlines and prioritize.
- Passion for travel
- Working in a team
- Problem Solving
- After hours and weekend support phone for emergencies if necessary What we offer: - We value diversity and encourage employees to be themselves.
- Women oriented company
- Strong Company Culture people oriented.
- Possibility to grow fast.
- Training Plan first 90 days
- Recognition and promotions based on tangible results.
- Performance Management
- Work with amazing people around the world
- Work for a company who gives you the opportunity to change people’s life.
- Dynamic, open, fast-paced environment
- 1 Year Fix Term which will turn permanent.
- Travel deals
- Professional Course reimbursement 70%
- Monday and Friday homework
- Flexible approach & great office environment Contratto di lavoro: Tempo pieno Retribuzione: €28.700,00 all'anno Agevolazioni: - Cellulare aziendale
- Computer aziendale Sede di lavoro: Di persona

📌 Full Time Operations Coordinator Categorie Protette (Art.1/99) (Roma)
🏢 OAT Travel
📍 Roma