Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. **The Community you will join**:
Our Services Supply Team is growing and we want you to be part of it! Our team is responsible for building, scaling and maintaining a diverse and high-quality base of services hosts to answer the needs of our guests. **The difference you will make**:
**A typical day**: - Build strong, trusted relationships with your hosts - delivering helpful, timely support and occasionally meeting them in person within your territory.
- Lead regular check-ins and business reviews to identify growth opportunities and guide Hosts toward success.
- Understand Airbnb's product and Host pain points deeply—using that knowledge to advise Hosts and share meaningful feedback with internal teams.




- Partner with your team to run engaging one-to-many programs like webinars and campaigns that help Hosts at scale. **Your expertise**: - 4+ years of experience in account management, partner support or a similar partner-facing role.
- Strong commercial skills to be able to drive overall revenue growth for hosts.
- A natural relationship builder with energy, empathy, and a genuine desire to help others succeed.
- Comfortable using CRM tools.
- A collaborative teammate who's always willing to share knowledge and support the broader team.
- Organized and able to balance short-term actions with long-term growth.
- Fluent in Italian and English (both written and verbal). **Our Commitment To Inclusion & Belonging**:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. ind

📌 Market Manager, Services (12 Month Fixed-term Contract) (Milano)
🏢 AirBnB
📍 Milano