Position Overview

We are looking for a distinguished Client Advisor for our Milan boutique on via Montenapoleone to maximize boutique performance.

Key Responsibilities

- Drive sales performance by actively contributing to the daily sales process and consistently achieving personal and boutique sales goals.
- Provide exceptional service to clients, offering expert advice and guidance in product selection, and introducing complementary or alternative items to enhance their experience.
- Manage payment processing, including cash and card transactions, ensuring accuracy and adherence to established procedures.
- Oversee the receipt and recording of substantial inventory deliveries, maintaining meticulous records and organization.
- Cultivate and maintain strong relationships with local clients, leveraging a deep understanding of the Milanese luxury market.
- Utilize digital tools and CRM applications to enhance client engagement and personalize the shopping experience.

Qualification & Requirements

- Proven experience in luxury retail,



demonstrating a strong understanding of the high‑end market.
- Exceptional fluency in Italian and English; proficiency in Spanish or Portuguese highly desirable.
- Extensive knowledge of the Milan area, including local client preferences and luxury market trends.
- Established network of local clients and connections within the Milanese luxury scene.
- Strong commercial mindset with a proven track record of achieving results and exceeding expectations.
- Demonstrated affinity for digital technologies and CRM applications.
- Impeccable personal presentation, refined manners, and an innate sense of style, reflecting an appreciation for luxury goods.
- Highly reliable, with a strong sense of responsibility, independence, and exceptional organizational skills.

Benefits

CCNL Commercio Salary Range 29K – 35K€

Commission scheme 8 euro per meal voucher per working day

Welfare benefits include internal mobility opportunities within the group.

#J-18808-Ljbffr

📌 Client Advisor (Milano)
🏢 IT02 Montblanc Italia
📍 Milano