In this role you will support governance, performance monitoring, and continuous improvement of IT service providers within Digital Service Operations. You will collaborate with IT leaders, Procurement, and cross‑functional teams to ensure service delivery aligns with contracts and standards. You will also assist the PMO with coordinating IT initiatives and project execution in a global healthcare setting. This is a chance to grow expertise in IT vendor management and governance while contributing to digital operations and patient‑focused outcomes.

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Innovative culture
Global corporation with collegial vibe
Inclusive work environment
Competitive compensation range
Monitor vendor and internal partner performance against SLAs, OLAs, and KPIs; maintain dashboards and reports
Collect and consolidate performance data; analyze trends and risks; prepare executive summaries
Support governance meetings,



track actions and follow-ups; ensure cross‑functional alignment
Develop understanding of contracts and compliance; assist audit preparation
Support risk identification and continuous improvement of monitoring processes
Assist PMO activities including planning, tracking, documentation, and meeting coordination
1–3 years in IT vendor management, procurement, or PMO support
Understanding of vendor management, IT service delivery, and performance xlwpduy management concepts
Familiarity with SLAs, KPIs, OLAs, and governance processes
Strong analytical and reporting capabilities
Proficiency with Microsoft Excel and PowerPoint; reporting/visualization experience a plus
Familiarity with project management methodologies is advantageous
In this role you will support governance, performance monitoring, and continuous improvement of IT service providers within Digital Service …
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📌 IT Vendor Performance & PMO Analyst (Cremona)
🏢 Altro
📍 Cremona