Allianz Partners seeks a global CX leader to drive Customer Experience Insights strategy, turning VoC data and operational metrics into actionable guidance. You will lead a CX analytics team to improve journeys, boost customer satisfaction, and influence strategic decisions across products, services, and processes.
Collaborate with senior leaders to embed a customer-centric culture, leverage AI-enabled analytics, and shape a globally consistent CX program delivering meaningful business outcomes.
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📌 Global Cx Insights Lead — Ai-Driven Customer Journeys (Milano)
🏢 Experteer Italy
📍 Milano
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