We are looking for an experienced
AI & Automation Specialist
with strong expertise in at least two of the following technologies:
GitHub Copilot, Copilot Studio, and Power Automate
. In this role, you will partner with business and technology teams to identify automation opportunities, design innovative AI-driven solutions, and accelerate the adoption of Copilot and Power Platform capabilities across the organization. Your work will help streamline processes, enhance productivity, and drive digital transformation through low-code and no-code technologies.
Key Responsibilities
Design, develop, and implement automation solutions using Power Automate (cloud and desktop flows)
Build and manage Copilot solutions (M365 Copilot and Copilot Studio) for business use cases (chatbots, conversational agents, agentic workflows)
Support development teams in adopting GitHub Copilot and AI-assisted coding best practices
Analyze business processes to identify automation and optimization opportunities
Define governance, security, and best practices for Copilot and Power Platform usage
Collaborate with business stakeholders to gather requirements and define use cases
Deliver training and enablement activities for both end users and technical teams
Monitor performance, adoption, and cost of implemented solutions
Job Requirements
Hands-on experience with
Power Automate
,
Power Apps
,
Dataverse
,
Copilot Studio
, and at least one of
GitHub Copilot
or
Microsoft 365 Copilot
Experience designing integrations using
REST APIs
,
JSON
, and standard or custom connectors
Familiarity with
Microsoft Azure
, including exposure to
Azure OpenAI
or other AI services
Working knowledge of
Python, JavaScript, or C#
, along with
GitHub
,
Azure DevOps
, and CI/CD practices
Understanding business processes across functions such as
finance, HR, sales, and operations
,



with experience identifying automation and optimization opportunities
Strong analytical, problem-solving, communication, and stakeholder management skills, with the ability to deliver automation solutions in international, cross-functional environments
Nice-to-have experience with
Microsoft Fabric
,
Power BI
,
Power Platform governance, security and compliance
, enterprise-scale automation or AI adoption programs
Relevant Microsoft certifications (PL-900, PL-200, PL-400, AI-900, or similar) will be a plus
What we offer
You will be part of a collaborative, international environment where your ideas matter, your expertise is valued, and your growth is actively supported. We welcome diverse perspectives and encourage everyone to bring their authentic selves to work. Our company benefits vary based on your location, but always include:
Global company culture: We defined our 6 core values through our company culture (
Structured onboarding and mentoring, with a dedicated mentor supporting your successful start
President's Club, recognising outstanding contributions through peer and leadership appreciation
Lifelong learning, with access to continuous training and professional development opportunities
Hire to Grow, our commitment to internal mobility, feedback culture, and long?term career development
Company description
SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.
Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.
Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.

📌 Ai & Automation Specialist (Milano)
🏢 Softwareone
📍 Milano