Overview
The Application Engineer makes estimations, quotations and cost calculations for agents, customers, and prospects. Consults internally with the Engineering Department concerning quotations, if needed. Technical sizing and usage of simulation tools.
Communicates with sub-suppliers regarding technical questions and prices not readily available within the organization.
Key Responsibilities and Accountabilities include
Create and calculate estimations, quotations, and revisions according to customer inquiries and needs
Answer technical inquiries by customers on estimations, quotations, and projects
Able to read and understand electrical heat exchanger and control panel specifications
Ensure accurate estimation, quotation, and project data in Thermon ERP system, Thermon CPQ system and other relevant (engineering) systems
Ensure accurate estimation, quotation, and project data by collecting information from sub-suppliers, when information is not readily available in the company
Communicate effectively with customers
Maintain files and accurately document all data
Compile budgetary or detailed calculations and transfer these into competitive (total lowest cost of ownership) proposals, using our price list structure
Support the engineering department in clarifying design issues related to the transfer from offer to detail design
Key Characteristics, Competencies and Skills
Strong organisational, analytical and commercial skills
Structured and well-organized approach
Strong written & oral communication and negotiation skills
Understand complex technical matters related to process heating; demonstrated understanding of technology, i.e. complexities of products and costs
Working knowledge of CRM, MS office and ERP systems
Enthusiastic, flexible and can work on own initiative
Experience of business to business within technical markets and industries would be an asset
Qualifications
A locally respected degree in engineering or equivalent combination of education and experience
2 years relevant work experience
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