Experteer Overview As a seasoned Retail IT Manager, you will lead the UK and EU retail technology landscape. You'll drive POS upgrades, store openings, and infrastructure refreshes while guiding end-to-end deployments with budget discipline. You'll collaborate with Retail Operations, Helpdesk, and Security to align IT with business needs, and manage vendor partners to ensure high availability of CRM, mPOS, and store networks. This role blends hands?on leadership with strategic IT planning in a fast?growing, purpose?led company. You will help shape retail tech evolution at Tory Burch and contribute to an exceptional customer and employee experience.
Retribuzione / Benefits Lead planning, execution, and support of retail IT initiatives (POS upgrades, store openings, infrastructure refreshes)
Own end-to-end lifecycle of retail technology deployments with timely delivery and budget adherence
Coordinate with cross?functional teams (Retail Operations, Helpdesk, Security) to align IT solutions with business needs
Manage vendor relationships and external partners for hardware, software,



and network services
Ensure high availability and performance of retail applications (CRM, mPOS, store network)
Monitor system health, incident trends, and support metrics for continuous improvement
Participate in strategic planning for retail technology evolution and innovation
Responsabilità Minimum 8 years IT experience; at least 6 in a retail environment
Proven track record deploying modern POS systems and retail applications
Strong understanding of retail operations, store infrastructure, and customer?facing technologies
Experience with project management methodologies and tools
Excellent communication and stakeholder management skills
Fluent in English; additional European languages a plus
Willingness to travel across UK and EU regions
Requisiti fondamentali generous benefits
employee discount
exclusive sample sales
executive coaching on-demand
wellbeing support
financial security
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📌 Retail It Engineer Lead (Milano)
🏢 Altro
📍 Milano