AM Automatic Machines is looking for a Technical Support Employee to strengthen our assistance team.Responsibilities:Provide remote support to field technicians for fault resolutionAssist in configuration changes and explain product functionalitiesAnalyze technical issues remotelyOpen service tickets to report malfunctionsRequirements:Experience: At least 5 years in a similar role (technical support and maintenance)Skills:Basic knowledge of electronics and ITStrong planning skills and ability to work toward objectivesHigh learning aptitudePreferred: basic knowledge of data networksSoft Skills:Goal-oriented and flexibleExcellent communication and interpersonal skillsProblem-solving and proactive attitudeWhat we offer:Initial training on our productsSalary (RAL) based on experience, Metalworking National Contract (CCNL Metalmeccanico)Location: Brescia or nearby provinceWorking Hours:Full-timeMonday to FridayContract Type:Company cafeteriaAdditional Compensation:Performance bonusOvertime payThirteenth-month salaryExperience:Technical Support Employee: 3 years (preferred)#J-18808-Ljbffr
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