Questa posizione è in Costa Crociere S.p.A.
Riassunto dell'opportunità da parte della Joinrs AI:
Costa Crociere S.p.A. cerca un
Shop Attendant
con diploma di scuola superiore, preferibilmente in ospitalità o turismo. Il candidato accoglierà gli ospiti, creerà esperienze di shopping coinvolgenti e collaborerà con il team per massimizzare le vendite a bordo. L'offerta include vitto, alloggio, trasporti coperti, servizi di benessere e opportunità di crescita qualificato in un ambiente internazionale.
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Il processo di selezione sarà interamente gestito da Costa Crociere S.p.A..
Questa opportunità è disponibile su Genova - Italy, Milano - Italy, Roma - Italy, Napoli - Italy.
Shop Attendant Shipside Career
Love creating memorable shopping experiences as much as you love being at sea? Welcome aboard.
What You Will Do
Welcome guests and create engaging conversations to understand their needs and preferences
Deliver a high-quality shopping experience, recommending products and promotions to drive sales
Achieve individual and team targets (revenue, KPIs, conversion rate, average transaction value)
Maintain visual merchandising standards and ensure products are always well presented and available
Support operational tasks such as restocking, inventory management and handling deliveries
Use POS systems efficiently to ensure accurate transactions and application of promotions
Proactively manage guest feedback, ensuring fast and effective resolution
Collaborate with the team to create a positive environment and maximize onboard revenue
Who You Are
Required
Secondary school diploma (preferably in hospitality or tourism)
At least 1 year of experience in retail or customer-facing roles




Proven ability to achieve sales targets and work with KPIs
English level B1 or higher to communicate with an international guest base
Strong communication and interpersonal skills
Customer-oriented mindset with passion for sales and guest experience
Team spirit, adaptability and positive attitude
Nice to Have
Additional European languages (Italian, French, German, Spanish) at B1/B2 level
Experience in multicultural environments
Interest in retail trends, fashion and product knowledge
Experience in luxury or guest service environments is a plus
What We Offer
Your life onboard
International experience combining travel, personal development, and independence
Travel & logistics: transport covered (flights/trains) for embarkation, disembarkation, and transfers
Meals & consumption: Free daily buffet meals (breakfast, lunch, afternoon tea, dinner)
Discounts on onboard restaurants and bars (with possible daily credit)
Accommodation & services: assigned cabin (single or double) with bathroom
Cabin cleaning + free laundry service (crew laundrette and uniforms)
Package delivery service
Connectivity & tools: Free internet (250 MB/month) + free WhatsApp text
Discounts on shops, products, hairdresser, and SPA
Wellbeing & health: Free medical assistance onboard and ashore




Welfare and wellbeing programs (sports, events, monthly activities)
Leisure time: Access to gym, lounge, bar, pool, and solarium for crew
Crew excursions + discounts on guest tours
Family & friends: Opportunity to host family/friends (min. 30 days/year after 4 months)
Your Growth
Structured onboarding + welcome kit
Mentorship program with a dedicated mentor
Clear career path within your department
Learning Officer for skills development and continuous improvement
Development model to identify and promote talented individuals
Why Costa
Our community brings together individuals from different parts of the world, fostering connections and collaboration across cultures, enriched by different perspectives and experiences. We are here to bring happiness and provide unforgettable memories and experiences to our guests.
Costa belongs to the Carnival Corporation, the largest cruise company in the world. We are the only Italian cruise company flying the Italian flag, sailing the world's seas for more than 75 years, offering our guests a unique experience on board and on land.
We are united by a shared passion: to drive success and live their ambition. Whether on board or shoreside, we bring energy, creativity, and a spirit of adventure to everything they do.
Additional Info
Your Contract
: Fixed-term, full-time
Location
: On Board
Application deadline
: 30/09/2026
Time required to submit the application
: Approximately 3 minutes
CV Format
: PDF, Word or Image format in English or Italian (max 1.5 MB)
E-mail/contact of the recruiting team
: (Not for submitting applications)
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[#LI-REMOTE] [#J-MCITY]

📌 Shop Attendant (Lazio)
🏢 Costa Crociere
📍 Lazio