As the Technical Application Engineer at Promat (part of Etex), you translate customer needs into compliant insulation and refractory solutions for high-temperature industrial environments. You will support projects from design to after-sales, collaborate with cross-functional teams, and ensure solutions meet industry standards. This role combines technical problem-solving with customer-facing engagement across Poland, Italy, Spain, France and Belgium. You’ll contribute to continuous improvement and knowledge-sharing, shaping safer, more efficient industrial processes. A key hook is shaping practical, compliant solutions for demanding applications within a sustainability-focused global group

Provide technical application support to customers and colleagues

Develop compliant insulation and refractory solutions

Interpret customer requirements and specifications

Support projects from design through to after-sales

Prepare and review technical documentation

Ensure compliance with industry standards and regulations

Respond to technical enquiries and troubleshoot issues

Collaborate with Sales, Product Management,



R&D; and Engineering teams

Manage multiple technical projects and priorities

Liaise with testing and certification bodies

Support product testing and validation activities

Contribute to continuous improvement initiatives

Deliver accurate and practical technical guidance

Maintain expertise in products, applications and industry standards

Experience in high-temperature insulation, refractories, or industrial furnace applications

Ability to interpret technical specifications, drawings and customer requirements

Strong analytical skills with excellent attention to detail

Confident preparing technical calculations, documentation and recommendations

Effective communication skills and ability to work with customers and internal teams

Practical, solution-focused approach to problem-solving

Ability to manage multiple priorities in a fast-paced environment

Collaborative mindset with a commitment to continuous learning and improvement

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📌 Technical Application Engineer TII (Bergamo)
🏢 Altro
📍 Bergamo