Company team.blue is an ecosystem of more than sixty successful brands across 22 European countries, delivering hosting, SaaS, marketing, and collaboration solutions to over 3.5 million SMB customers online.
Role Overview team.blue Italy is seeking a Sales Manager with strong analytical, strategic planning, and people leadership capabilities to lead the SMB and Partners business unit. The role will drive commercial growth, sales execution, and team performance, while developing a customer‑centric operating model that delivers predictable and sustainable results.
Strategy & Performance Define and execute a sales strategy aligned with business priorities and market trends
Monitor sales results and funnels to identify growth levers and improvement areas
Report KPIs across sales and customer success to enable data‑driven decisions
Ensure alignment between sales teams and product launches, fostering cross‑sell and upsell opportunities
Organization & Process Structure the sales organization with clear roles (hunters, farmers, hybrids) and balanced account allocation
Establish an operational rhythm: pipeline reviews, deal inspections, and monthly business reviews
Drive disciplined pipeline management and accurate forecasting
People Leadership Build and develop high‑performing teams through ongoing coaching and skill development
Drive sales enablement initiatives by equipping teams with the right methodologies
Develop playbooks, training programs, and tools to continuously improve commercial effectiveness and accelerate onboarding
Recruit, onboard, and retain top sales and support talent
Promote a culture of accountability and continuous learning
Customer Success & Support Ensure collaboration between sales and support,



balancing service quality (CSAT Customer Satisfaction Score, FCR First Contact Resolution) with commercial goals (upsell, expansion)
Monitor customer health metrics and act to prevent churn
Cross‑Functional Collaboration Work closely with Marketing to improve lead quality and conversion rates
Partner with Product to share customer insights and ensure successful launches
Coordinate with Operations to guarantee CRM hygiene and data accuracy
Innovation & Continuous Improvement Champion AI and sales technology tools to improve productivity and forecasting accuracy
Simplify incentive plans and align them with company goals and desired behaviors
Design and continuously optimise HubSpot workflows to improve lead generation, qualification, routing, nurturing, and handover processes across Marketing and Sales
Requirements Proven experience leading B2B SaaS and digital sales teams
Proficiency with CRM systems and sales tools to manage funnels, monitor conversion rates and improve forecasting accuracy
Hands‑on experience integrating AI tools into daily workflows to enhance team productivity, execution quality, and commercial outcomes
Strong analytical mindset and data‑driven approach
Excellent leadership, communication, and coaching skills
Reports to: Commercial Director
Direct Reports: SMBs Team Leader & Partners Team Leader
Salary range: 60,000€ yearly gross
Right to Work At any stage, please be prepared to provide proof of eligibility to work in the country you’re applying for. Unfortunately, we are unable to support relocation packages or sponsorship visas.
Diversity & Inclusion Everyone is welcome here. Diversity & Inclusion are at our core. Far above any technical competence, we value respect, openness, and trusted collaboration. We do not tolerate intolerance.

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📌 Sales Manager (Firenze)
🏢 Internet / Comunicazione online / E-commerce
📍 Firenze