Software CRM (Customer Relationship Management)
Manager / Team Leader
In this role you guide customers through the full solution cycle as a trusted advisor. You translate business needs into Salesforce-based solutions, delivering tailored demos and compelling value propositions. You collaborate with cross-functional teams to support the sales process and drive digital transformation for enterprise clients. You operate with a growth mindset, participate in training and mentorship, and help scale AI-powered capabilities across the customer journey. This is an opportunity to shape strategic outcomes for leading organizations within Salesforce's AI-first vision.
Coordinate and lead the entire solution cycle with cross-functional collaboration
Understand customer needs and position Salesforce as the optimal solution




Demonstrate deep understanding of the client's industry and technology in relation to Salesforce
Develop and present innovative custom solutions and demos to key decision-makers
Participate in product, sales, and procedural training to maintain essential knowledge
Achieve quarterly and annual objectives set by management
Respond efficiently to RFPs
Lead the technical side of the sales cycle
Engage in internal training programs and mentorship initiatives
Fluency in Italian and English
Bachelor in Computer Science or related degree
Experience implementing Digital Transformation strategies
Track record in solution engineering, consultancy, delivery, or enterprise software training
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