Kyndryl is seeking a Lead Experience Designer to shape end-to-end service experiences across people, processes, technology and policy. You will map current and future state services, run discovery with cross-functional teams, and translate insights into practical design concepts.
The role emphasizes co-creating with design, technology, delivery and operations, documenting decisions, and guiding implementation through pilots, prototypes and handoffs.
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📌 Lead Service Designer: End-To-End Experiences (Remote) (Milano)
🏢 Altro
📍 Milano