ph3About the role: /h3pAs a Lead/Senior Solution Engineer, you will play a central role in helping customers understand and realize the value of Parloa’s conversational AI platform. You’ll guide prospects and customers through their technical journey, from discovery and solution design to validation and successful handover. This is an opportunity to operate at the intersection of technology and business, shaping how enterprises adopt agentic AI while influencing product direction through direct customer insight. /ph3Areas of ownership: /h3ulliLead the technical aspects of the sales cycle, from discovery and solution design to validation through Proof of Value and Proof of Concept engagements. /liliDesign scalable, enterprise-ready solutions tailored to customer needs, ensuring feasibility and alignment with business goals. /liliTranslate complex technical capabilities into clear business value, guiding both technical and non‑technical stakeholders. /liliPartner closely with Enterprise Account Executives, co‑owning accounts and supporting strategic sales initiatives within the territory. /liliRepresent the voice of the customer by feeding insights into Product and Engineering to shape roadmap and improvements. /liliWork closely with Sales, Professional Services,



Product, and global Solution Engineering teams to ensure a seamless customer journey. /li /ulh3Who you are: /h3ulli5+ years of experience as a Solution Engineer or in a similar customer‑facing technical role within SaaS or enterprise technology. /liliStrong technical foundation across APIs, cloud environments, integrations, and enterprise architecture. /liliExperience supporting complex, multi‑stakeholder enterprise sales cycles. /liliAbility to translate technical concepts into clear business value and outcomes. /liliExcellent communication and presentation skills, with confidence in both technical and executive conversations. /liliStructured and solution‑oriented mindset, with the ability to navigate ambiguity and high‑pressure situations. /liliTechnical curiosity and interest in AI‑driven products and customer experience. /liliNative or bilingual Turkish, and strong English skills. /li /ulp* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics. /p /p #J-18808-Ljbffr

📌 Lead/Senior Solution Engineer - Turkey (Italia)
🏢 Parloa
📍 Italia