pstrongRole: /strong /ppbr / /ppstrongCommitted to develop your career in IT within large corporations? /strong /ppstrongKeen on customer support? /strong /ppstrongWilling to work within an international working environment? /strong /ppbr / /ppJoin our company as an strongL2 Onsite IT Technician /strong to provide advanced technical support to end users at our customers. /ppbr / /ppstrongWhat about your responsibilities? /strong /pulliIndependently resolve on-site incidents and service requests /liliProvide VIP user support /liliDeliver end-to-end Digital Bar / Walk-in centre support /liliPerform meeting room AV support (Teams, Zoom, other vendor equipment’s) /liliAct as hands-and-eyes support for server / network teams /liliManage printer and MFP support /liliSupport PC refresh activities /liliManage ticketing system /liliEnsure compliance with service level agreements (SLAs) /liliLocal stock management /li /ulpbr / /ppstrongLocation /strong: San Giorgio Monferrato (Alessandria - fully onsite) - Occasional support on other sites nearby /ppstrongContract /strong: 1-year fixed-term (possibility to convert into permanent) /ppbr / /ppstrongPlease send your CV in English and we will be glad to share some more insights with you! /strong /ppbr / /ppstrongRequirements:



/strong /ppbr / /pulli2-5 years of experience in IT support or a similar role /liliExperience in OS, Apps and H/W installation and troubleshooting depending on project products /liliStrong knowledge of Windows 10/11, Office 365, and common enterprise applications /liliLAN/WAN and server room equipment’s fundamentals knowledge /liliFamiliar with ticketing system /liliFluent in English and fluent Italian /liliGood organizational skills /liliCommunicative and customer-oriented /li /ulpbr / /ppstrongBenefits: /strong /ppbr / /pulliBuddy program /liliInternal career development program /liliInternational job opportunities /liliOnboarding program /liliTicket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher) /li /ulpbr / /ppstrongBe part of Us: /strong /ppHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company. /p

📌 Onsite It Technician (Roma)
🏢 Hemmersbach
📍 Roma