In this role, you will lead end-to-end solution design for Service Business Solutions, collaborating with Technical and Enterprise Architects to align business aims with technology. You will translate complex requirements into fit-for-purpose architectures and oversee design and option assessment across Salesforce, SAP S/4HANA, MuleSoft, and cloud-native solutions. You'll drive evaluation of new tools, support commercial decisions, and own the future-state integration blueprint. You will also bridge business stakeholders and IT, contribute to PoC initiatives, and help shape a scalable, integrated IT landscape.

- Partner with Technical and Enterprise Architects to define and evolve end-to-end solution and platform strategy
- Translate business demands into solution designs and assess functional, architectural, and integration implications
- Lead solution design and option assessment across Salesforce, SAP S/4HANA, MuleSoft, AI-based solutions, and cloud-native architectures
- Identify and assess new tools and technologies for the Service IT landscape
- Support commercial and delivery decisions by evaluating proposals and delivery approaches
- Own and maintain the overall solution architecture, landscape,



and future-state integration blueprint
- Review supplier deliverables against requirements and provide feedback
- Contribute to innovation and PoC initiatives with hands-on collaboration with architects and developers
- Act as a bridge between business stakeholders and IT with strong integration knowledge and stakeholder management
- 10+ years of experience in solution, application, or platform architecture in large enterprises
- Strong business process knowledge in at least two domains (Installed Base Management, Field Service Management, Asset Performance Management, Tools Management, Customer Portal, Sites Management)
- Hands-on experience with Salesforce, SAP S/4HANA, MuleSoft, and cloud-based integrations
- Understanding of integration patterns, API-led architectures, and event-driven solutions
- Experience leading or influencing technical teams; development background with solution ownership readiness

In this role, you will lead end-to-end solution design for Service Business Solutions, collaborating with Technical and Enterprise Architect…

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📌 IT Solutions Design Lead (Milano)
🏢 Experteer Italy
📍 Milano