ph3About Ingram Micro /h3 pIngram Micro is the global leader in IT distribution and technology solutions, reaching nearly 90% of the world's population.
We connect technology manufacturers and cloud providers with B2B technology experts, enabling innovation and growth across the entire IT ecosystem.
With our broad solutions portfolio, supply chain expertise, and our proprietary digital platform (Ingram Micro XvantageTM), we provide opportunities and impact at a scale that no other company can match.
/p h3Why join us?
/h3 pJoining Ingram Micro means becoming part of a global technology leader that values talent, invests in people, and fosters professional growth.
We offer continuous learning opportunities, industry-recognized certifications, and international career development in a dynamic and fast-paced environment.
/p h3Your Role /h3 pAs a Customer Success Specialist – Cisco, you will play a key role in driving the growth of our Cisco business by supporting and enabling partners throughout their journey with Ingram Micro and Cisco.
You will work closely with cross-functional teams to develop business opportunities, strengthen partner relationships, and ensure an outstanding customer experience.
/p h3Key Responsibilities /h3 ul liIdentify, recruit, and engage new B2B partners within the Cisco ecosystem.
/li liGenerate new business opportunities through outbound activities, marketing campaigns, digital tools, and the Ingram Micro XvantageTM platform.
/li liManage the partner lifecycle, from prospecting and qualification to onboarding and ongoing engagement.
/li liBuild trusted relationships with partners, helping them maximize the value of Cisco solutions and programs.
/li liCollaborate with internal stakeholders including Vendor Management, Presales, Marketing, Finance, and Operations to execute joint growth strategies.
/li liMonitor pipeline performance and business results, contributing to the achievement of sales and growth targets.




/li liProvide market insights and partner feedback to support business planning, go-to-market initiatives, and continuous improvement.
/li liPromote Cisco programs, incentives, services, and enablement activities, helping partners expand their capabilities and business potential.
/li /ul h3What We're Looking For /h3 ul liPrevious experience in sales, customer success, business development, account management, or customer engagement roles, preferably within the IT, technology, distribution, vendor, or system integrator environment.
/li liExperience with Cisco technologies or channel business is an advantage, but not mandatory.
/li liStrong motivation to build a career within the IT and technology industry.
/li liExcellent communication, relationship-building, proactive, results-driven, and customer-centric mindset.
/li liAbility to work collaboratively in a team-oriented and multicultural environment.
/li liFluency in English.
/li /ul h3What We Offer /h3 ul liA strategic role within one of the fastest-growing business units at Ingram Micro.
/li liThe opportunity to work closely with Cisco, one of the world's leading technology companies.
/li liAccess to training programs, certifications, and advanced digital tools to accelerate your professional development.
/li liA structured onboarding and continuous learning environment.
/li liExposure to international projects and global career opportunities.
/li liA collaborative, inclusive, and high-performance culture where initiative, innovation, and results are recognized and rewarded.




/li /ul h3Compensation Pay Transparency /h3 pIngram Micro is committed to fair, transparent, and equitable compensation practices, in line with applicable EU and Italian regulations, including Directive (EU) ******** and D.Lgs.
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/p pSalary Range: The annual gross salary (RAL) for this position ranges from EUR 30,000 to EUR 38,000.
/p pThe final compensation package will be determined based on objective criteria, including: /p ul liRelevant professional experience and skills; /li liCertifications and technical expertise; /li liScope and responsibilities of the role; /li liInternal equity and market benchmarks.
/li /ul h3Additional compensation components and benefits may include /h3 ul liMeal vouchers; /li liWelfare and insurance programs linked to the applicable National Collective Labour Agreement; /li liParticipation in company incentive plans, where applicable.
/li /ul pCompensation and grading will be aligned with the applicable National Collective Labour Agreement (CCNL Commercio) and are subject to periodic review based on performance and business needs.
/p h3Equal Opportunity Statement /h3 pIngram Micro is an equal opportunity employer and ensures fair treatment throughout the recruitment process and employment lifecycle.
/p pEmployment decisions are made without regard to gender, gender identity or expression, age, disability, sexual orientation, ethnicity, religion, nationality, family status, or any other protected characteristic, in accordance with applicable laws.
/p pWe are committed to fostering an inclusive workplace where diversity is valued and where all employees have equal access to professional development, career opportunities, and fair compensation.
/p pIn line with our commitment to pay equity and transparency, compensation practices are regularly reviewed to support equal pay for equal work and work of equal value.
/p h3Ready to Grow with Us?
/h3 /p #J-*****-Ljbffr

📌 Customer Success Specialist Cisco (Milano)
🏢 Ingram Micro
📍 Milano