The person we are looking for for the Help Desk position is an Information Technology professional with a few years of experience in corporate information systems, preferably gained within a company that develops management software solutions.
The role
The position involves joining a team with an operational role in the customer support process, providing 1st- and 2nd-level support to the Delivery area on Blulink's proprietary Suite.
The candidate will be required to carry out the following activities:
Provide customer support during the post go-live phase and project maintenance, in relation to reported issues.
Provide support to the Delivery area during the customer project activation phase, in relation to reported issues.
Provide support to the Delivery/Development area during the configuration of custom solutions for solution proposals.
These are the areas of reported issues for which support is required:
System interfacing and data exchange
Database management and query optimization
Verification of issues caused by configuration on the proprietary framework
User profiling
System support for issues related to browsers and/or servers that affect application functionality
Detection, verification, initial analysis,



and reporting of bugs in the proprietary framework
The ideal candidate therefore has the following skills and knowledge:
Data modeling, databases, DBMS administration
MS SQL Server ***** and later) and Oracle (10g and later)
Knowledge of Data Integration Tools and system integration logic
Good knowledge of the SQL language, query structuring, and optimization
Software Languages – Applications
Microsoft VB .NET
C#
Web Applications (ASP.Net)
Why should you apply?
If you want to grow professionally and be trained according to your expectations and a defined career path
If you want to work on constantly challenging projects
If you want the opportunity to work both from home and in the office
If you want to work in a young and dynamic company where people truly make the difference
Employment type:
Full-time employee.
Submit your CV by sending an email to
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, specifying the position you are applying for in the subject line.
All our job openings are addressed to people of all genders (Law ******** and Legislative Decree ********) and to individuals belonging to protected categories (Law *******).

📌 Job Opportunity: Information Systems Help Desk (Emilia-Romagna)
🏢 Blulink
📍 Emilia-Romagna