ph3About Ingram Micro /h3 pIngram Micro is the bglobal leader in IT distribution and technology solutions /b, reaching nearly 90% of the world's population.
We connect technology manufacturers and cloud providers with B2B technology experts, enabling innovation and growth across the entire IT ecosystem.br/With our bbroad solutions portfolio /b, supply chain expertise, and our proprietary digital platform (bIngram Micro XvantageTM /b), we provide opportunities and impact at a scale that no other company can match.
/p h3Why Join Ingram Micro?
/h3 pJoining Ingram Micro means becoming part of a bglobal technology leader /b that invests in talent, continuous learning, and career growth.
You will have access to industry-leading training, certifications, and development opportunities in a dynamic and international environment.
/p pOur bFortinet Business Unit /b is a strategic growth area focused on delivering innovative cybersecurity solutions and supporting partners in expanding their security business.
/p h3Your Role /h3 pAs a bCustomer Success Specialist – Fortinet /b, you will support the growth of our Fortinet business by developing partner relationships, generating new opportunities, and helping partners maximize the value of Fortinet solutions, programs, and services.
/p h3Key Responsibilities /h3 ul liRecruit, onboard, and develop new partners within the Fortinet ecosystem.
/li liGenerate and qualify business opportunities through outbound activities, campaigns, and the bIngram Micro XvantageTM platform /b.
/li liBuild strong relationships with partners, supporting their business growth and cybersecurity initiatives.
/li liPromote Fortinet solutions, programs, incentives, training, and certificates.
/li liCollaborate with Vendor Management, Presales, Marketing, Sales, and Operations teams to execute growth plans.




/li liMonitor pipeline performance and contribute to sales and profitability targets.
/li liProvide market insights and partner feedback to support business development strategies.
/li /ul h3What We're Looking For /h3 ul liExperience in bCustomer Success, Sales, Business Development, Account Management, or Partner Engagement /b, ideally within IT, cybersecurity, distribution, or vendor environments.
/li liInterest in bCybersecurity and Technology Solutions /b.
/li liKnowledge of Fortinet technologies or channel business models is a plus.
/li liStrong communication and relationship-building skills.
/li liProactive, customer-focused, and results-oriented mindset.
/li liFluency in bEnglish /b.
/li /ul h3What We Offer /h3 ul liA key role within a fast-growing cybersecurity business.
/li liThe opportunity to work with bFortinet /b, a global cybersecurity leader.
/li liAccess to training, certifications, and career development programs.
/li liStructured onboarding and continuous learning.
/li liInternational exposure and growth opportunities within Ingram Micro.
/li liA collaborative and inclusive culture that values innovation and performance.
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/li /ul h3Compensation Pay Transparency /h3 pIngram Micro is committed to fair, transparent, and equitable compensation practices, in line with applicable EU and Italian regulations, including bDirective (EU) ******** /b and bD.Lgs.
******* /b.
/p pbSalary Range: /b The annual gross salary (RAL) for this position ranges from bEUR 30,000 to EUR 38,000 /b.




/p pThe final compensation package will be determined based on objective criteria, including: /p ul liRelevant professional experience and skills; /li liCertifications and technical expertise; /li liScope and responsibilities of the role; /li liInternal equity and market benchmarks.
/li /ul pAdditional compensation components and benefits may include: /p ul liMeal vouchers; /li liWelfare and insurance programs linked to the applicable National Collective Labour Agreement; /li liParticipation in company incentive plans, where applicable.
/li /ul pCompensation and grading will be aligned with the applicable bNational Collective Labour Agreement (CCNL Commercio) /b and are subject to periodic review based on performance and business needs.
/p h3Equal Opportunity Statement /h3 pIngram Micro is an equal opportunity employer and ensures fair treatment throughout the recruitment process and employment lifecycle.
/p pEmployment decisions are made without regard to gender, gender identity or expression, age, disability, sexual orientation, ethnicity, religion, nationality, family status, or any other protected characteristic, in accordance with applicable laws.
/p pWe are committed to fostering an inclusive workplace where diversity is valued and where all employees have equal access to professional development, career opportunities, and fair compensation.
/p pIn line with our commitment to bpay equity and transparency /b, compensation practices are regularly reviewed to support equal pay for equal work and work of equal value.
/p h3Ready to Grow with Us?
/h3 pIf you are passionate about cybersecurity, enjoy building strong business relationships, and want to grow your career with a global technology leader, we'd love to hear from you.
/p /p #J-*****-Ljbffr

📌 Customer Success Specialist Fortinet (Milano)
🏢 Ingram Micro
📍 Milano