ph3SALES SUPPORT OFFICER /h3 pENGIE Italia invites applications for the strongSales Support Officer /strong position, based in Milan as part of the Supply Energy Management (SEM) business unit.
/p h3About ENGIE /h3 pENGIE places sustainable development at the heart of its activities worldwide, spanning electricity, natural gas, energy efficiency and services.
As a global leader in low?carbon energy, we support clients on their decarbonisation journey, optimise assets and create value.
/p h3What you will do /h3 ul liFollow up and monitor hedging activities for national and international industrial customers (B2B markets).
/li liInterface and cooperate with internal teams: /li ul liRegulatory function to incorporate ARERA updates into billing systems.
/li liBilling team for IT evolutions driven by business or regulatory changes.
/li liFinance area for monthly closing checks.
/li liIT department for management and continuous improvement of internal tools.
/li liCredit risk and KYC?AML teams.
/li /ul liTrack monthly gas and energy efficiency index updates and report into billing IT systems.
/li liCalculate final energy prices for invoicing and update internal CRM.




/li liManage client relationships, resolving technical bill/contract queries.
/li liMaintain the IT portal for customer support, including contract creation, updates, and data monitoring.
/li liProduce forecast analyses and final reports for portfolio clients.
/li /ul h3About You /h3 ul liMinimum 2 years of experience in sales support roles within the energy commodity sector.
/li liStrong communication and interpersonal skills.
/li liAdvanced proficiency in the Office suite; Power BI knowledge is a plus.
/li liHigh level of analytical and data management competence.
/li liInnovative, digitally oriented mindset.
/li liAdaptable, quick learner.
/li liFluency in English (written and spoken).
/li /ul h3About ENGIE /h3 pWorking at ENGIE offers a wide range of career opportunities across more than 30 countries.
We create a community-driven environment that balances economic performance with social and environmental impact.
ENGIE actively cultivates diversity and inclusion and is recognised as a leader in this area.
/p /p #J-*****-Ljbffr

📌 Sales Support Officer (Milano)
🏢 ENGIE Italia
📍 Milano