ph3Customer Success Manager (CSM) - Southern Europe /h3pAs Customer Success Manager for Southern Europe, you guide a portfolio of AVEVA customers to fast value, strong adoption, and tangible business outcomes.
You act as the customer advocate internally and collaborate with Delivery, Sales, and partners to maximize value and drive growth.
You'll shape success plans, manage onboarding, deployment, and adoption, and identify expansion opportunities.
This role blends strategic planning with hands?on delivery to support customers across Italy, France, and Spain.
/pulliManage existing accounts to ensure customer success and perceived value of AVEVA solutions /liliOwn onboarding: build relationships, set expectations, identify goals, accelerate deployment readiness /liliLead deployment with Delivery Services or partners; define architecture, roadmap, budget,



and coordinate services /liliDrive adoption by understanding customer operations and educating on AVEVA use cases /liliIdentify expansion opportunities and collaborate with Sales to generate new revenue /liliMaintain cross?functional engagement with geographically distributed teams /liliAct as voice of the customer to drive product and service improvements /lili5+ years in similar customer?facing roles /liliStrong verbal and written communication skills /liliExcellent presentation skills on AVEVA technologies or equivalent products /liliProven ability to work with cross?functional and distributed teams /liliStrong multitasking, prioritization, and organizational abilities /liliExperience with project/program management methodologies /liliStrategic and tactical thinking with tailored solutions for customers /liliProficiency in CRM, Office 365, SharePoint, PowerBI, Salesforce, and Workday /li /ulpAs Customer Success Manager for Southern Europe, you guide a portfolio of AVEVA customers to fast value, strong adoption, and tangible busin... /p /p #J-*****-Ljbffr

📌 Customer Success Manager (Csm) - Southern Europe (Gallarate)
🏢 Experteer Italy
📍 Gallarate